What is it
WHAT IS TEXT MY BUSINESS?
Any business can now send and receive text messages with anyone on any device. Real, two-way text conversations on your existing landline or 800 number.
Communicate with customers, prospects, partners and co-workers. Let people reach you without needing any special mobile app. Just text.
HOW DO I BENEFIT?
Handle multiple conversations at one time without picking up the phone.
Take appointments and reservations. Even send automated reminders. Keep your business communications separate from your personal texts. Easily provide better and faster service. Answer service and sales questions quickly.
WHY TEXT MY BUSINESS?
Text messaging is the most popular way to communicate in the world.
Everyone is already texting. Benefits are immediate. 98% of texts are opened of which most are read within minutes.
Customers are texting. Why isn’t your business?
How it Works
Customer Sends Text
from their mobile
Customer sends a text to your existing landline number. This can be a question, comment, appointment, request, etc.
on any device
Receive message on your existing computer or mobile device. No new equipment.
to your customer
Respond back to your customer with answers, confirmations, etc. from anywhere.
1,500,000 texts were sent in the time you just read this.
98% of them are read.
How many went to your business?
Text using your existing landline
/800 number (US and Canada only). Does not affect voice service.
Handle multiple real, two way interactive conversations without picking up the phone.
Seamlessly receive texts, web chats and twitter messages in your dashboard.
Send appointment/reservation confirmations and automated reminders/replies.
Set up direct numbers, multiple departments and dedicated reps. Transfer chats to other users.
Add a receipt printer for food orders, valet parking, concierge, etc.
Customers now can CALL OR TEXT your existing phone number.
Parent & Student Communication
Allow parents or students to text the school instead of calling. Parents can inform the school of a child’s absence. Students can contact their counselors or professors. Young students can even report bullying or safety issues when they may not feel comfortable in person.
Add a remote printer to print fast copies of requests and orders. Choose between a 2.25 inch paper 2-way remote cellular enabled printer and a 3 inch paper wi-fi or wired printer*.
Feedback and Comments
Let customers give feedback and comments. No need for cards or boxes. See comments instantly and reply if necessary. They will appreciate your service.
Fill cancelled appointments or reservations in seconds. Easily create waiting lists. Text up to 20 people there is a appointment or table available instantly.
Notify customers instantly when their product or goods are ready for pick up, delivery or install. New shoes, latest video game or custom carpet ready to be installed. Fast, efficient, no voice mails.
Receive appointments. Send automated reminders. Get cancellations before its too late.
Customers can now text in their reservation requests. Send confirmations and reminders automatically. Receive cancellations before its too late. Customers can send requests anytime. No more voice mails.
Delivery and Messengers
Let customers contact your business quickly with accurate written requests. Send confirms and reminders to customers.
Send customers and clients immediate confirmations of appointments, purchases or reservations with just a few clicks. Customer can import into their calendar with a few taps.
Quickly set text reminders for appointments, reservations, deliveries or pick ups. Customers can import into their calendars.
Pick up Service
Customers can text in for pick up services. Dry cleaning, carting, recycling, paper shredding or car service. Provides fast and accurate communication.
Start accepting text orders from your customers. Quickly reply back when the order will be ready. Simple and accurate.
Customers can now simply text in their prescription refills 24 hours a day, 7 days a week.
Valet Parking and Luggage
Customers can now text when they want their car or luggage. Provides simple and accurate communication.
Keep your business texts separate from your personal text messages. No need to give out your personal mobile number.
Chat Cloud Storage
All conversations will be backed up in our cloud and fully accessible at any time. Great for finance, insurance and institutions.
Text My Business is an effective tool to quickly and easily communicate with your own employees. Whether its internal or dispatching, this is simple and accurate messaging.
The most comprehensive 2-way text application available.
* Maximum 10 msgs/minute throttle rates may apply. Maximum 3 msgs/minute for lite plan.
International message plans: 300 for Lite, 1200 for Business and 3000 for Professional
Receive texts from anyone on any device at any time.
Text My Blog
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Text My Business adds receipt printer functionality to its new platform. Printer can operate on its own mobile signal so wi-fi or internet access is not required. In addition, TMB offers wide style Starmicronics printer.
Start taking texts before your competition. TextMyBusiness!
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